PAYMENT & CANCELLATION TERMS

A non-refundable, but transferrable, $1,000 USD, or $1,250 CAD deposit per week is required to reserve your space in the Mountain Trek Program. Upon receipt of your deposit, we will send you a confirmation email detailing the information we require as part of your completed reservation (medical form, personal information, nutritional requirements, fitness profile, travel information).

The balance of your retreat will be processed 30 days prior to your arrival.

Prior to this 30-day window, you can amend your trip as needed, selecting any other available week that better suits your schedule, without any penalty. If the week you are booked for is not fully sold out, you can amend your trip without penalty up until 14 days prior to arrival. If the week you are booked for is fully sold out, and you wish to change or cancel your trip within the 30-day window, a replacement guest must book in order to do so. If a replacement is found, you can amend your trip without penalty, or if you wish to cancel, your balance (only) can be refunded minus a 10% admin fee and your non-refundable deposit will remain on your account as credit for a future trip.

Refunds or credits are not given for early departures from, or delayed arrivals to, the Program for any reason. In the event that the Program is disrupted and unable to operate, including due to pandemics (covid) or wildfire-related smoke and poor air quality, credit for any unused portion of your retreat will be provided for a future stay.

We strongly recommend the purchase of trip disruption/cancellation insurance.

FOOD PREFERENCES

All food allergens and intolerances will be collected prior to arrival and accommodated for completely. Due to the complexity and specificity of the food program, including pre-arrival meal planning and shopping, allergen and intolerance changes during the retreat are unable to be accommodated.

GROUP SETTING & RIGHT TO REFUSE SERVICE

We take an equitable perspective with mindfulness towards all guests needs and struggles over individual needs. If any individual guest is deemed disruptive to the Program, Mountain Trek retains the right to refuse service, and a refund will be offered.

PRICING

All our prices are quoted per person. The cost of the full Program includes: private room w/bathroom; all meals and snacks; daily personal laundry service; all the activities prescribed for the Program; three (50-minute) massages each week; use of onsite amenities, daypacks, and hiking poles; water bottle; water bladder and handbook.

Extra massages and activities are available for an additional cost.
Airfare is not included.
Taxes Included.

We reserve the right to offer occasional online discounts.

Program prices are comprised of the following: accommodation ($100/day), meals ($100/day), provincial tax ($10/day), federal tax GST (approx. $33.95 per day), program and services (balance of total).

The following are not included in the Program price: airfare or transportation costs (other than standard Castlegar or Spokane airport transfers); airport departure taxes; baggage insurance; any expenses related to delay; early departure or cancellation of a trip whatsoever; and gratuities for staff. There is a menu of optional extra services and products included in our brochure and on our website.

Gratuities have not been included in the price of your Mountain Trek package. A 15% gratuity is billed for groups of 6 or more.

LIABILITY

In consideration of and as part payment for the right to participate in such retreats or activities and other health services arranged for by Mountain Trek Fitness Retreat & Health Spa Ltd. and its agents and associates, I have and assume all risks. I waive, release, and forever discharge its officers, agents, employees, contractors, representatives, executors, and all others from any and all responsibilities or liability from injuries, damages, or death resulting from my participation in any activities or my use of equipment or machinery in the above-mentioned activities, and will hold them harmless from and defend them against any and all liability, action, suit, debts, demands, and claims of any sort and nature whatsoever which I now have or may hereafter arise out of or in connection with my trip or participation in any other activities arranged for me by Mountain Trek Fitness Retreat & Health Spa Ltd. and its agents and associates. By accepting the terms, I release any assumption of risk for myself, and my heirs, assigns, administrators, executors, and all members of my family. I agree that as per Mountain Trek Fitness Retreat & Health Spa Ltd.’s insurance policy, any legal action taken against Mountain Trek Fitness Retreat & Health Spa Ltd. and its agents and associates must use a Canadian court.

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We will text you with urgent updates about your trip.